Frequently asked questions

LUMIMI is a Lithuanian brand. It is created by, and the responsibility of, Eucommerce, MB in Vilnius. Under the EU Cosmetics Regulation we are the responsible person for every product: we answer for its composition, safety, labelling and notification in the EU Cosmetic Products Notification Portal (CPNP).

Manufacturing itself takes place in specialised partner factories that work to the Good Manufacturing Practice standard (GMP, ISO 22716) and produce colour cosmetics for international brands. Our mascara, for example, is made in a laboratory that has specialised solely in mascaras for more than 22 years.

Every batch is produced only according to samples and specifications we have approved. The manufacturer may not change the formula or quality requirements without our consent, and we have the right to inspect the production line on site.

1. Idea and requirements. We define what the product must do (for example, a foundation must adapt to the skin tone and never look like a mask), which active ingredients it must contain and what it must not contain.
2. Formula development. The chemists of our partner laboratories create the formula to our brief — usually several versions of it. Laboratory engineers help select the raw materials, texture and technology so the formula is stable and pleasant to use.
3. Samples and testing. We test the samples ourselves, with a cosmetologist and with real users: texture, wear, shades, feel on the skin. We refine until the result satisfies us. Production starts only after the final sample is approved.
4. Formula review with a dermatologist. We review every product’s composition with a dermatologist — whether the formula suits sensitive skin and whether it contains any irritating or unnecessary ingredients. If needed, the formula is adjusted.
5. Safety documentation. Laboratory stability, microbiological and heavy-metal tests, an independent safety assessor’s report (CPSR), the product information file (PIF) and notification in the CPNP portal. Without these, a product does not go on sale.
6. Production and control. Made according to the approved sample under GMP conditions. In case of a quality dispute, an independent testing laboratory has the final say.
7. Acceptance. When a batch arrives we check the products, packaging and labelling. Only then does the product enter the warehouse and the shop.

Every ingredient has to pass three filters — safety, efficacy and feel.

• Safety. We use only ingredients permitted by the EU Cosmetics Regulation, at permitted concentrations. Raw materials are registered under REACH, fragrances comply with IFRA standards, and the toxicological profile and exposure of every ingredient are evaluated by an independent safety assessor.
• Efficacy. We choose actives with proven effect at meaningful concentrations: niacinamide, plant-derived squalane, peptides, hyaluronic acid, panthenol (provitamin B5), vitamin E, centella, aloe and oat extracts.
• Skin comfort. LUMIMI is hybrid makeup, so a formula must not only cover but also care: not clog pores, not irritate, and suit sensitive skin. The formulas are reviewed by a dermatologist.
• Values. No ingredients of animal origin and no animal testing — always.

• Stability tests. The product is kept for 90 days at room temperature, at 45 °C and in daylight — colour, odour, pH and consistency must stay within specification.
• Microbiological tests. Total microbial count and the absence of pathogens (Pseudomonas aeruginosa, Staphylococcus aureus, Candida albicans, E. coli) are checked, as well as preservative efficacy according to the European Pharmacopoeia — so the product stays safe throughout its use.
• Heavy-metal control. Arsenic, mercury, lead, tin, cadmium and nickel are tested against the limits applied in the EU. Packaging materials are tested too.
• Packaging compatibility. 12-week tests at different temperatures (from −15 °C to 40 °C), in light and in temperature cycles — so the packaging does not affect the contents.
• Safety report (CPSR). An independent, qualified safety assessor evaluates the formula under Regulation (EC) No 1223/2009 and concludes that the product is safe to use.
• Dermatological review. A dermatologist evaluates the formulas from a dermatological perspective so that they suit even sensitive skin.
• CPNP notification. Before the first sale, the product is notified in the EU Cosmetic Products Notification Portal.

A formula is teamwork. The LUMIMI team defines the concept and requirements: what the product must do, how it should feel on the skin, which ingredients it must contain and which it must not. The chemists and engineers of our partner laboratories, specialised in colour cosmetics, create and refine the formula to that brief.

The decisions are checked by three independent perspectives: a cosmetic safety assessor (PhD in pharmacy), a dermatologist — LUMIMI’s scientific advisor — and real users. Customer feedback flows back into the next versions of formulas and shades — it is our most important compass.

When choosing ingredients we rely on the EU Cosmetics Regulation and SCCS (the EU Scientific Committee on Consumer Safety) guidelines, the scientific data on each ingredient and our own principle: every product must not only beautify but also care for the skin.