Order & Delivery

Here you will find all the important information about ordering, payment, and delivery. We have tried to make everything as clear, simple, and convenient as possible.

How to place an order?

  1. Choose the products you like and add them to your cart.
  2. Go to checkout and enter your contact and delivery information.
  3. Select your preferred delivery and payment method.
  4. After payment confirmation, we begin processing your order.

Delivery

Omniva logo
Unisend logo
LP Express logo
DHL logo
Packeta logo
  • Lithuania: Omniva or LP Express parcel lockers — €1.49, 1–3 business days
  • Latvia: Omniva or Unisend parcel lockers — €1.79, 1–3 business days
  • Estonia: Omniva or Unisend parcel lockers — €1.79, 1–3 business days
  • Germany: DHL tracked delivery to your address — free delivery, 3–4 business days
  • Czech Republic: tracked delivery to your address or Packeta pickup points / Z-BOXes — free delivery, 3–8 business days
  • Other European countries: tracked delivery to your address — €3.95, 3–8 business days
  • Free delivery: for orders from €40 in all countries

During busy periods or holidays, delivery may take slightly longer.

Payment methods

  • Lithuania, Latvia, Estonia: bank link (online banking) and card payment
  • Czech Republic: PayU online banking, credit/debit card, Apple Pay, Google Pay, Klarna
  • Other countries: credit/debit card, Apple Pay, Google Pay, Klarna (in selected countries)
  • Card payment at the parcel locker on delivery: Lithuania (Omniva, LP Express), Latvia and Estonia (Unisend lockers) — +€0.99; Czech Republic (Packeta pickup points) — +19 Kč. Not available in other countries

Important: when paying at the parcel locker on delivery, an additional administration fee (€0.99 / 19 Kč) applies. To avoid this fee, we recommend paying online during checkout.

Important information about your order

  • Please check that your name, phone number, and email address are correct before confirming your order.
  • Make sure the selected delivery method is convenient for you.
  • After your order has been shipped, we will send you a confirmation and tracking information by email.
  • If the parcel is not collected on time and is returned to us, reshipping fees may apply.

Need help?

If you have any questions about your order, payment, or delivery, please contact us: hello@lumimicosmetics.com

We will respond as soon as possible and will be happy to help.