Privacy Policy

1. General Provisions

1.1. This Privacy Policy explains how lumimicosmetics.com (hereinafter referred to as the “Website”) collects, uses, stores, and manages users’ personal data.

1.2. Data Controller:
EUcommerce, MB
Company code: 306654141
Address: Perkūnkiemio g. 19, LT-12120 Vilnius, Lithuania
Email: hello@lumimicosmetics.com

Phone: +370 699 09209

1.3. By using our Website, you agree to the terms of this Privacy Policy.

2. What Data Do We Collect?

When you visit and use our Website, we may collect the following information:

  • Personal Data: name, surname, email address, phone number, shipping/billing address (when placing an order).

  • Payment Information: if you purchase our products, certain payment details are processed through secure third-party payment service providers (e.g., Montonio Payments).

  • Technical Data: IP address, browser type, device information, visit time and duration.

  • Email Marketing Data: if you subscribe to our newsletter, we collect your email address and related marketing interaction data.

3. How Do We Use Your Data?

We collect and process personal data for the following purposes:

  • To operate and improve the functionality of the Website.

  • To process orders and deliver products.

  • To provide customer support and handle inquiries.

  • For direct marketing purposes, if you have given consent (e.g., sending newsletters, offers).

  • To ensure security and protect the Website from malicious activity or fraud.

4. Disclosure of Data

Your personal data may be shared with third parties when necessary for:

  • Payment providers (e.g., Montonio) – to process transactions.

  • Delivery service providers – to deliver your orders.

  • Email marketing platforms – if you have subscribed to newsletters.

  • Law enforcement authorities – if required by law.

Your data is never sold or otherwise misused without your explicit consent.

5. Data Retention

  • Purchase and transaction data is retained for 5 years in accordance with accounting regulations.

  • Marketing consents remain valid until withdrawn by the user.

  • Technical data from Website visits is stored for up to 2 years.

6. Your Rights

You have the right to:

  • Access information about the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data (“right to be forgotten”).

  • Object to the processing of your data for marketing purposes.

  • Withdraw consent to receive newsletters (unsubscribe link is provided in every email).

To exercise these rights, please contact us at hello@lumimicosmetics.com